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Conditions of Use



SHIPPING HANDLING & RETURNS
Your order will be processed as soon as we have received your cleared payment in full. We will normally dispatch your order within 48 hrs.

If you have not received your order within 14 working days please notify us by e-mail.

You must inform us within 24 hrs if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please ensure you quote your order number in all correspondence. CARENADOS MOTO.ES can not be held directly responsible in the event of damage or loss during shipping.

By placing your order with CARENADOS MOTO.ES you agree to our terms and conditions and that the proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.

ORDER CANCELLATIONS
Order cancellations will be subject to a 15% administration charge of the invoice amount. Orders can not be cancelled once they have been dispatched.

GUARANTEE
CARENADOS MOTO.ES guarantees your satisfaction. All of our products (in our catalogue) come with a 7 Day returns guarantee subject to the terms stipulated in our returns policy. Special/custom order items (not in our catalogue) are not eligible for return.

RETURNS POLICY
If you need to make a return do this by contacting us by e-mail or telephone and quoting the order number supplied to you. Your refund less our return charge (see below) will be paid within 30 days.

You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough insurance to cover the value of each item.

Any goods returned should be in brand new condition and NOT been fitted to any bike.

All returns will be inspected on receipt, all items must be in original packaging with supplied installation instructions, and be fit for resale. A 25% charge of the invoice amount will be levied on all returns to cover handling and administration.

Special/custom order items (not in the catalogue) are not eligible for return.

Carriage charges are none refundable. Unauthorized returns cannot be accepted for refund.

NEW MODEL AND DESIGN UPDATES
As the leading ABS fairing supplier we are constantly bringing out new models and updating our designs. Photos are for illustration purposes only. CARENADOS MOTO.ES reserves the right to update designs without prior notice.

ALL PRODUCTS IN STOCK
All products on this website are in stock within the EU ready for immediate dispatch.

EU TAXES INCLUDED
All EU duties and taxes are included in the prices shown on our website.

EU CUSTOMS CLEAR
All products dispatched within the EU are customs clear.

FACTORY DIRECT OPTION
For a greater variety of RACEFLEX™ OEM quality ABS fairing kits, factory-direct and dispatched from outside the EU, visit www.carenados.es.

CARENADOS MOTO.ES - FOR PROFESSIONALS!
CARENADOS MOTO.ES offers special conditions for workshops and professionals.
Contact us for more information.

TERMS AND CONDITIONS
By placing your order with CARENADOS MOTO.ES you are confirming that you have read our terms and conditions and agree to be bound in FULL by the terms and conditions stipulated on our website.

CARENADOS MOTO.ES reserves the right to amend/change the terms and conditions without prior notice.

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